4 Ways to Improve Quality of Care in Healthcare Facilities

Hospitals have an essential role to play in any thriving society. These institutions are necessary to care for the growing population. Therefore, hospitals cannot relax their standard of care and must work on providing quality patient services. However, this is not easy to achieve. At one time, a healthcare institute may have several problems which can hinder the quality of care they provide. But these issues cannot stay unaddressed for long. The longer the hospital provides optimal care, the more patients will suffer.

This, in turn, leads to more medical mishaps that eventually lead to lawsuits which are bad for any healthcare institute’s reputation. Hence, healthcare sectors must work on improving their infrastructure and advocate for better patient policies. Here is how they can take care of this multifaceted job;

Source: healthcatalyst.com

1. Understanding the community’s needs

A hospital has to acknowledge the needs of the community. This involves a deep dive into the public health sector and studying what issues the community is facing. Public health plays a significant role in dictating healthcare outcomes; if the population ‏knows how to look after themselves, they reduce the risk of getting sick. Therefore, experts must actively engage with the community and help them work on their individualized healthcare goals. Healthcare professionals now have more educational qualifications than ever, which allow them to comprehend the issues their community may be facing and help them lead healthier lives. In addition, resources like CEPH accredited programs, can provide the specialized knowledge and skills needed to improve public health outcomes.

As a result, practitioners can better educate and guide the public on what they must do for themselves. This includes educating them on topics like the importance of vaccines, investigating the prevalent illnesses thriving in each neighborhood, and extracting data on how often people fall sick. Once practitioners have the information they need, they can work on providing specific care, such as making medication such as antibacterial pills more accessible, conducting tests at a cheaper and more affordable rate so that more people are encouraged to get scanned, and ensuring nurse practitioners are also available to these communities outside of hospitals.

Unless the healthcare establishment knows what patients need, it can become harder to provide proper care and give them access to the facilities they need instead of generalized care.

2. Encourage Healthcare Professionals To Learn A Second Language

Patience comes from various backgrounds. This is why they may speak more than one language and often lack the skills to converse in the commonly spoken language. This can make it hard for them to access healthcare facilities. When they cannot read the information available, ask for specified care, or describe what they’re going through, a healthcare professional cannot help them.

Hence every leading Institute must ensure that every medical professional in the establishment picks up more than one language. They can either join online classes to become proficient in the area’s second most commonly spoken language or use applications to translate what the patient says. For example, in countries like the US, several languages are spoken apart from English. These include Spanish, French, and Mandarin. So there’s a high probability that a doctor working in the US will encounter a patient who does not speak English. This is where the easiest solution is to invest in language skills and push for a maximum number of healthcare professionals to become bilingual.

When doctors can communicate with the patient in the spoken language, it helps to establish a connection with them. As a result, patients feel more comfortable sharing their symptoms with doctors and will have an easier time understanding what they need to do. This reduces the burden on the healthcare sector, prevents medical mishaps from happening, boosts patient satisfaction, and paves the path for accessible healthcare outcomes.  

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3. Make Healthcare More Accessible

Not everyone can reach hospitals or access clinics when they need to. This is because the hospitals within the city may be too far away or in areas the rural population cannot reach. This can pose a challenge to the healthcare sector. When patients go untreated, it can gradually become hazardous for their health. Eventually, the patient may pass away or become a vector for more illnesses resulting in widespread epidemics. This will continue weighing down on the healthcare sector and make it hard for the system to keep up in providing quality care. Therefore, it is imperative healthcare becomes more accessible and easy to engage with no matter where the patient is.

There are many ways the healthcare sector can lead with change. As medical experts, healthcare providers can lend services outside their regular working hours and establish healthcare booths at a minimal cost. Practitioners can also invest in retail clinics and encourage their employers to fund these resources so that basic screenings, vaccines, and medication is available at all times. In addition, doctors should utilize community centers to provide annual free checkups and administer vaccines during the flu season or when there is a viral outbreak. One of the most significant factors hospitals can consider is arranging for telehealth facilities.

This allows doctors and nurse practitioners to set up online consultation sessions and provide diagnostic and preventive care without needing the patient to visit the hospital. Unless it is an emergency, the patient can safely get evaluated within the confines of their home. This technological step will allow hospitals to look after more patients and extend their outreach to rural areas.

4. Leverage Big Data

Big data and machine learning are assets. Hospitals have numerous data to maintain and manage. This can get hard for the IT and bioinformatics department since this data needs continuous monitoring. But big data can help. Not only can it sort through the information, but it can also categorize them. For example, healthcare workers can use predictive analysis to shortlist patients to prioritize between those who need emergency procedures and those who need routine checkups alone.

This reduces the workload and ensures patients get helped according to their situation. Predictive analysis can also compile a list of volunteers for clinical trials, foregoing the need for formal interviews. Additionally, big data has made it easier for pharmaceutical to develop new medications that are far more potent and effective than their predecessors. This occurs through the simple analysis of the biochemical structure of the new drug and matched to the blueprint of older medicines, which can lead to mass production of medication.

Source: events.umich.edu


Healthcare facilities need to work on improving the way they connect with patients. This is vital because, without adequate healthcare, it will be hard to stay in good shape. There are many ways a hospital can work on its healthcare services. This involves learning what the community needs and making it happen, destroying the language barrier between healthcare professionals and patients, and introducing channels that make healthcare possible for everyone. Technological tools like big data can also help the cause by facilitating data flow and ensuring patients get checked according to their health status in an organized manner. This tool also helps catalyze drug production and trials, providing instant solutions.